About Us

Welcome to keefonline PORTAL

keefonline PORTAL is a UAE-licensed online retailer of health, beauty, and wellness products, operating keefonline.com. We bring together vitamins, supplements, skincare, sun protection, hair care, and everyday wellness essentials from established international brands.

Our Mission

To make quality health and beauty products easy to find, easy to compare, and easy to receive, with clear pricing, honest product information, and support from people who actually answer.

Who We Are

keefonline PORTAL is an online-only health and wellness retailer in the United Arab Emirates, under Trade Licence No. 1487484 issued by the Dubai Department of Economy and Tourism (DED). We do not have a walk-in retail store or customer pickup location. We specialise in supplements, vitamins, skincare, and personal care products.

How We Source Our Products

We purchase our stock through UAE-licensed distributors and importers, and we carry trusted international brands including Vitabiotics, Cetaphil, and Now Foods. Products are received, stored, and dispatched from our UAE operation, and we sell within the expiry and handling standards set by the manufacturer. Where a product is regulated in the UAE, we follow the applicable local requirements for its sale.

What You Can Expect

Clear product listings with ingredients, pack size, and directions taken from the manufacturer's label
Delivery to eligible destinations shown at checkout, with details in our Shipping Policy
Secure, discreet packaging for every order
Returns and refunds handled under our published Refund Policy
Customer support by email and phone during our stated business hours

Questions or Concerns?

If you have any questions about a product's ingredients, suitability, or sourcing, please reach out to our team before placing your order. We aim to respond within one business day.

Business Information

keefonline PORTAL
Trade Licence No. 1487484, issued by the Dubai Department of Economy and Tourism (DED)
Business contact address: Robot Park Tower, GF reception area, Al Khan, Sharjah, United Arab Emirates (not a walk-in retail store or customer pickup location)
Email: info@keefonline.com
Phone: +971 56 663 0391
Customer service hours: Monday to Saturday, 9:00 AM to 6:00 PM (Dubai time )