Shipping policy

Shipping Policy

Last updated: June 16, 2026

Thank you for shopping with keefonline.com. Please read our shipping policy carefully before placing your order.

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few additional days.

Shipping Rates & Delivery Times Shipping charges are calculated and displayed at checkout. Estimated delivery times vary by location:

  • UAE: 2–5 business days
  • GCC Countries: 5–10 business days
  • International: 10–21 business days

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Import Duties For international orders, customs fees, import duties, and taxes may apply and are the responsibility of the customer. We are not responsible for delays caused by customs.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [info@keefonline.com]. We will work with the carrier to resolve the issue.

Contact Us For any shipping-related questions, please reach out to us at [your contact email] or through our website.